Privacy policy

Last Updated: 25/09/2025

At ThaiPor Store, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and make purchases.

1. Information We Collect

We collect various types of personal information to provide a better shopping experience and to process your orders efficiently. This includes:

  • Personal Information:

    Name
    Email address
    Phone number
    Shipping and billing address
    Payment details (credit card number, billing information)

  • Non-Personal Information:
    Browser type
    Device information
    IP address
    Referral source
    Pages visited on our website


2. How We Use Your Information

We collect and use your information for the following purposes:

  • Order Processing: To process your purchases and deliver the products you’ve ordered.
  • Customer Support: To respond to any inquiries, concerns, or requests related to your orders and account.
  • Marketing Communications: To send you promotional offers, newsletters, and product updates (only if you’ve opted in to receive such communications).
  • Improvement of Services: To enhance your shopping experience and improve the functionality and usability of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal data. These include:

  • Data Encryption: All sensitive data, including payment details, is encrypted using SSL (Secure Socket Layer) technology.
  • Secure Servers: Our website is hosted on secure servers with strong firewalls and security protocols.
  • Payment Processing: We use trusted third-party payment processors to handle your payment information securely. We do not store your payment details on our website.

4. Sharing of Information

We may share your personal information with third parties in the following circumstances:

  • Payment Processors: To complete the processing of payments (e.g., credit card companies, PayPal).
  • Shipping Partners: To ensure the delivery of your orders, we share your address and contact details with trusted courier services.
  • Legal Requirements: We may disclose personal data if required by law or to comply with legal processes (e.g., subpoenas, court orders).

We will never sell or rent your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience on our website. Cookies are small text files that are stored on your device to track your activity and remember your preferences.

  • Essential Cookies: These cookies are necessary for the functioning of our website and enable essential features like shopping cart functionality and account login.
  • Analytical Cookies: These cookies help us analyze how visitors use our website to improve its performance and user experience.
  • Marketing Cookies: These cookies are used to serve targeted ads and provide you with personalized marketing content.

You can manage or disable cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.

6. Your Rights

As a user, you have the following rights concerning your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: If you believe that any of your personal information is incorrect or incomplete, you can request that we correct it.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions (e.g., for legal compliance).
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email we send.

If you would like to exercise any of your rights or have any questions about your personal data, please contact us using the details provided below.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. If you wish to request the deletion of your data, please contact us.

8. International Transfers of Data

If you are located outside of Portugal, please note that your data may be transferred to, and processed in, Portugal or other regions where our servers are located. By using our services, you consent to this transfer of your personal information.

9. Children's Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us:

12. Consent

By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.